Get in touch
Contact us
Order help, refund requests, vendor enquiries — pick the channel that suits you. We reply within two business days, usually much faster.
hello@lovelane.co.zw
Best for refunds and anything you have evidence to attach.
+263 712 345 678
Fastest for live order help during business hours.
Phone
+263 712 345 678
Monday–Saturday, 8:00–18:00 CAT.
Sell on OneZim
Register to be a seller
What you need, how it works, and the link to apply.
Before you write
A few details that help us resolve things on the first reply:
- Your order reference (the short ID shown at the top of your order page or in the tracking SMS).
- The buyer email or phone the order was placed with — guest orders use whatever you typed at checkout.
- For refunds: a clear photo of the issue plus a one-line description of what was wrong.
LoveLane (Pvt) Ltd · Registered in Zimbabwe
